Top Complaints and Problems in 2020 Hyundai Tucson

The National Highway Traffic Safety Administration (NHTSA) has received numerous complaints from vehicle owners, with steering, electrical system, and engine problems being the most commonly reported issues.

An infographic on Problems in 2020 Hyundai Tucson
Top Problems in 2020 Hyundai Tucson.

Despite the stylish and enjoyable driving experience often associated with compact SUVs, the 2020 Hyundai Tucson, which was anticipated to embody “all-around-you safety,” has disappointed owners.

Instead of enhancing safety, this model appears to pose unnecessary risks due to its faulty engine, malfunctioning electrical system, subpar steering, and limited visibility.

Engine Problems

Despite being a compact SUV, the engine of the Hyundai Tucson should ideally be robust to accommodate passengers and cargo.

However, drivers are not only dissatisfied with its power but also report defects.

One complaint on Edmunds details near-collisions due to the engine stalling.

The frustration is evident, with multiple dealership visits yielding no resolution.

Hyundai openly addresses engine issues, mentioning a service bulletin about the Check Engine Light requiring a new solenoid or oil pressure harness.

Considering these concerns, the claim of “all-around-you safety” seems ironic unless Hyundai plans to shield the SUV from collisions every time the engine fails perhaps a more fitting tagline would be “all around-you danger.”

Electrical System Problems

The electrical system poses another troublesome aspect.

Whether it’s for engine ignition or accessory operation, the system must function correctly.

However, a recent NHTSA complaint contradicts this.

An image of Top Complaints and Problems in 2020 Hyundai Tucson
Top Complaints and Problems in 2020 Hyundai Tucson.
Source: (lemberglaw)

The complainant expresses dissatisfaction with the blurry backup camera, especially at night, compromising safety.

Despite multiple dealership visits and camera replacements, the issue persists.

The complaint suggests the need for an improved camera system in the 2020 Hyundai Tucson Ultimate for enhanced safety.

Tucson’s tagline may promise safety for occupants, but numerous electrical-system issues, including head unit and USB connection problems per Service Bulletin #20-BE-001H, raise concerns.

The vehicle struggles with basics and visibility, prompting the suggestion of warning signs for pedestrians due to poor camera performance.

Problems with the Steering

Maintaining control of a vehicle is often taken for granted, as it tends to be a natural aspect of driving—unless the system malfunctions.

A case in point is documented on the NHTSA website: “While merging onto Interstate 35 northbound from Robinson, the orange Electric Power Steering (EPS) warning light illuminated.

About 90 degrees into the turn, the EPS warning was followed by a loss of power steering.

Exiting I-35 at Indian Hills, I turned off the power upon reaching the roadside.

Steering returned to normal after restarting, with all warning lights off.

With approximately 400 miles on the vehicle, I am concerned about the potential danger this incident posed, especially considering my wife might not have had the strength to turn the wheel.”

Remarkably, Hyundai has chosen not to address this issue.

Currently, there are no official communications addressing steering system problems.

Consequently, drivers find themselves grappling with their vehicles on highways, striving to ensure their safety.

The takeaway here is, if a Tucson is in your future, it might be wise to start building arm muscles now.

2020 Hyundai Tucson Complaint Summary

Complaint Category Number of Complaints
Unknown Or Other 21
Service Brakes 20
Service Brakes, Hydraulic 16
Engine 10
Electrical System 9
Back Over Prevention:Display Function 6
Air Bags 5
Power Train 4
Forward Collision-Avoidance: Warnings 3
Exterior Lighting 2


Is the 2020 Hyundai Tucson a Good Used SUV?

Overall Score: 8/10 – In 2020, the Hyundai Tucson stands out with cutting-edge technology, an attractive interior, and positive owner reviews highlighting low ownership costs, an extended warranty, and robust safety features.

Interior, Comfort & Cargo: 8/10 – The small SUV impresses with luxurious interior materials, comfortable seats, and decent cargo space.

Reliability: 8/10 – The 2020 Tucson earns high marks for reliability, with no widespread complaints. Caution is advised for models from 2016–2018 due to engine issues, while 2019–2022 models are considered more dependable.

Performance: 7/10 – The four-cylinder engines contribute to a relatively weaker performance compared to other small SUVs.

Safety: 9/10 – Boasting a perfect 5-star rating in government crash tests, the 2020 Tucson prioritizes safety with standard features like lane keep assist, automatic braking, and a rearview camera. Optional upgrades include adaptive cruise control.

Gas Mileage: 8/10 – With a fuel economy of up to 25 MPG and a 16.4-gallon tank providing 410 miles of range, the Tucson offers good efficiency. Monthly gas costs are $12 below average at $177.

Value: 8/10 – Positioned as a more affordable option among small SUVs, the 2020 Hyundai Tucson delivers excellent value for discerning shoppers.

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