Does Hyundai Provide Loaner Cars for Warranty Work? What You Need To Know

If you own a Hyundai vehicle and need to take it to the dealer for warranty work, you may wonder if you can get a loaner car while your car is being serviced.

Does Hyundai Provide Loaner Cars for Warranty Work?
Does Hyundai Provide Loaner Cars for Warranty Work?

A loaner car is a temporary replacement vehicle that you can use for free until your car is ready.

Getting a loaner car can be very convenient and save you money, especially if you rely on your car for daily transportation.

However, not all Hyundai dealerships offer loaner cars for warranty work.

The availability and conditions of loaner cars may vary depending on the dealer, the type of repair, and the duration of the service.

Here are some factors to consider when looking for a Hyundai loaner car.

Hyundai Warranty Coverage

Hyundai offers one of the best warranty programs in the industry, with a 10-year/100,000-mile powertrain warranty, a 5-year/60,000-mile new vehicle limited warranty, and a 7-year/unlimited-mile anti-perforation warranty.

These warranties cover defects in materials and workmanship that occur during normal use and maintenance.

However, these warranties do not guarantee that you will get a loaner car for warranty work.

According to the Hyundai owner’s manual, “Hyundai Motor America does not provide substitute transportation while your vehicle is being repaired under warranty.

This means that getting a loaner car is not part of your warranty benefits, and Hyundai does not reimburse dealers.

Hyundai Dealer Policy

Even though Hyundai does not provide loaner cars, some dealers may offer them as a courtesy service to their customers.

However, this is entirely up to the dealer’s discretion and availability.

Not all dealers participate in the loaner car program, and those who do may have different terms and conditions.

For example, some dealers may only offer loaner cars for certain types of repairs that take longer than a few hours or require overnight service.

Some dealers may also limit the number of miles you can drive with the loaner car or charge you extra fees for fuel, insurance, or damage.

Some dealers may require you to make an appointment in advance or have proof of insurance and a valid driver’s license to qualify for a loaner car.

Therefore, it is important to check with your local Hyundai dealer before taking your car in for warranty work.

You should ask them if they offer loaner cars, what are the eligibility requirements, what are the costs and restrictions, and how long you can keep the loaner car.

You should also read and sign any agreement or contract that outlines the terms and conditions of the loaner car service.

Hyundai Complimentary Maintenance Program

Another way to get a free or low-cost loaner car from Hyundai is to enroll in the Hyundai Complimentary Maintenance Program.

This program provides free oil changes and tire rotations at normal factory scheduled intervals for 3 years or 36,000 miles, whichever comes first.

This program is available for all 2020 model year and newer Hyundai vehicles purchased or leased on or after February 1, 2020.

If you are enrolled in this program and take your car to a participating Hyundai dealer for scheduled maintenance, you may be eligible for a complimentary loaner car while your car is being serviced.

However, this is also subject to dealer availability and discretion. You should contact your dealer to confirm if they offer this service and what are the terms and conditions.

Other Options for Transportation

If you cannot get a loaner car from Hyundai or your dealer, you may have other options for transportation while your car is being repaired under warranty.

An image of Hyundai Elantra
The Best Type Of Oil For A Hyundai Elantra?[PHOTO COURTESY OF VEHQ]
Some of these options include:

Rental Car

Rent a car from a rental company of your choice at your own expense. You may be able to get a discounted rate through your dealer or insurance company.

You should also check if your insurance policy covers rental cars or if you need to purchase additional coverage.

Shuttle Service

Some dealers may offer a free shuttle service that can take you to and from the dealership or to a nearby location of your choice.

You should ask your dealer if they provide this service and what are the hours and destinations.

Public Transportation

You can use public transportation such as buses, trains, subways, or taxis to get around while your car is being serviced.

Check the schedules, routes, fares, and safety measures of your local public transportation system.

Rideshare Service

You can use rideshare services such as Uber or Lyft to book a ride with a driver using your smartphone app.

Compare the prices, availability, and ratings of different rideshare services in your area.

Carshare Service

You can use carshare services such as Zipcar or Turo to rent a car by the hour or by the day from other people or companies using your smartphone app.

Check the availability, location, and condition of the cars, as well as the fees, insurance, and rules of the carshare service.

Bike or Walk

You can use a bike or walk to get to your destination if it is close enough and the weather is favorable.

Wear appropriate clothing and gear, follow the traffic rules, and be aware of your surroundings.


Getting a loaner car from Hyundai for warranty work is not guaranteed and depends on various factors such as the dealer, the repair, and the duration of the service.

Contact your local Hyundai dealer to find out if they offer loaner cars and what are the terms and conditions.

You should also explore other options for transportation such as rental cars, shuttle services, public transportation, rideshare services, carshare services, or biking or walking.

By doing so, you can ensure that you have a reliable and convenient way to get around while your car is being fixed.


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